As an Original Equipment Manufacturer (OEM), you need insights into how your machines perform under real-world conditions. You might also want to make sure they are operated within the thresholds they are designed for. SeeMyMachines helps you keep an eye on the machines sold to your customers and alert them if they are being operated outside the acceptable range. The results are prolonged machine life and improved customer satisfaction.
OEM Dashboard for Actionable Data
and Proactive Service Delivery
Track warranty and
Keep track of parts that
tend to fail frequently
Predict machine failures
through Machine Learning
View spare parts details
support and scheduled
You might already be collecting process data such as temperature, pressure, flow and vibrations that control machine operations. The data captured by the machine controller (PLC) can be transmitted to SeeMyMachines for in-depth analysis.
We can also install additional sensors on your machines to gather data that you may not be capturing now. You will be interested to know details such as the location of the machine, who is using it and the conditions under which it is being operated - ambient temperature, humidity, dust, power fluctuations and so on. Your service and support personnel can be given instant access to information while on the move. You can also share user manuals and service manuals with your customers.
With SeeMyMachines, you can move from a purely product-centric approach to a service-centric one that builds long-term value for your customers and competitive advantage for your business. By personalizing servitization through real-time insights on how your machines work in the field post-sales, you can earn long-standing customer loyalty as well as a steady stream of revenue.
Personalize Service Delivery with SeeMyMachines